Internet services carry a 2 year contract to maintain service at your address.
Monthly bills are emailed. If you would like a paper copy there is a $5.00 monthly charge.
This contract is for the services listed above. You agree to keep service for the period stated above in the Term of Service section of the contract. If you fail to keep the service or fail to make timely payments, service may be disconnected and you will owe the remainder of the contract. You agree to pay the total amount upon receipt of invoice from ACME Communications, Inc. Monthly bills are emailed. If you would like a paper copy there is a $5.00 monthly charge.
Acme may require a nonrefundable down payment of $125 to be made prior to installation. This payment will go toward your monthly services. The payment for your router (if applicable) must also be made prior to installation. Once you have read and signed this contract, the order for your service will be submitted. A technician will be dispatched to install your service. Any additional cable installation is billed to the customer at a rate of $45 / half hour.
We are not responsible for equipment other than that provided by, or purchased from ACME Communications. This does not include equipment "given" as a promotional offer. All equipment provided by ACME Communications not purchased by the customer (i.e. ADB Set Top Box(es), Power Supplies, NID/Modem, Battery Back-Up, & Firewall/ Routers) must be returned upon termination of service or the customer will be charged replacement price for the unreturned equipment.
You will be required to pay a one time non refundable installation fee of $150.00 prior to service being connected to your home. If your installation requires additional work we will notify you of the cost before we start.
Acme is not responsible for damaged private utilities and facilities that are not marked. Acme will call 811 for a utilities locate of your home. You must locate and mark any private utility buried in your yard prior to us digging. ie: Dog fence, Water lines, Electrical to sheds, sprinklers, septic, lamp poles, etc.
If there is a possibility of a conflicting private utility please provide any information you have including your address, name and phone number to firstname.lastname@example.org .